Privacy Policy
Privacy Policy
Overview
This Privacy Policy describes how Channel Surfing Creations (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including:
• Web browser
• IP address
• Time zone
• Cookies installed on your device
As you browse, we also collect information about:
• Pages or products you view
• Search terms or referring websites
• How you interact with the site
When you make a purchase or attempt to make a purchase, we collect:
• Name
• Billing and shipping address
• Payment information
• Email address
• Phone number (if provided)
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Communicate with you about your purchase
• Provide shipping updates and confirmations
• Screen orders for potential risk or fraud
• Improve and optimize our website
With your permission, we may also use your email to send updates related to your purchase or relevant product offerings.
Sharing Your Information
We share your information with trusted third parties to operate our business, including:
• Shopify (our ecommerce platform)
• Payment processors (to securely process transactions)
• Shipping carriers (to deliver your order)
We may also share information to comply with legal obligations or protect our rights.
Cookies & Tracking
We use cookies and similar technologies to:
• Improve site performance
• Understand how visitors use our site
• Support marketing and analytics
You can control cookies through your browser settings.
Data Retention
We retain your order information for our records unless and until you ask us to delete it.
Your Rights
Depending on your location, you may have the right to:
• Access personal information we hold about you
• Request corrections or updates
• Request deletion of your data
To exercise these rights, please contact us using the information below.
Third-Party Services
Our site may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons.
Contact
For more information about our privacy practices or if you have questions, please contact us at:
lazinanethkin@channelsurfingcreations.com